> For the complete documentation index, see [llms.txt](https://developer.9bits.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.9bits.net/messaging/two-way-sms/overview.md).

# Overview

Using 9bits Two-Way SMS service, you can easily receive messages from one or multiple customers and respond via SMS. You can also send messages to multiple customers and receive their replies. The process is simple and enables timely, cost-effective communication.

The following method supports receipt of Two-Way SMS messages:

* [REST API](/messaging/two-way-sms/rest-api.md)

## REST API

This API has a number of applications that help you automate communications, organize your customer data, and customize messages in order to provide your customers with a more personal interaction experience.

Using this API, you can:

* Receive SMS messages from a customer
* Send SMS to a customer

You may view reports with a specified period by visiting the [customer dashboard portal](<https://dashboard.9bits.net >).

{% content-ref url="/pages/RsjNFrlhw92L0lqte7wk" %}
[REST API](/messaging/two-way-sms/rest-api.md)
{% endcontent-ref %}


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